Monday, April 22, 2019

By George Finney, Fuel User Group Board Member

As a chief information security officer (CISO) for a university, I sometimes introduce myself in meetings as "Big Brother" to break the ice a little bit. I don't actually read people's email, but I've found getting that kind of issue out on the table early is helpful to building trust. We want our users to know we have well-defined rules of engagement when handling personal information, but we also need them to understand that to provide great security, there can be instances where we need to be a little invasive. Case in point: encrypted traffic.