Friday, December 18, 2020

By Charles Buege and Maril Vernon, Fuel User Group Members, Fuel Editorial Advisory Committee

View part one, part two and part three.

Ever been in the incident meeting where someone asks, “How did this happen?” And the IT department responds, “Well, it was the cloud provider’s responsibility,” and then the vendor on the phone counters with, “No, it is very clearly the customer’s responsibility.” Once you start pulling in different cloud providers, there are many misconceptions with regards to who is responsible for handling what tasks. Many times, it is assumed the cloud service provider (CSP) is taking care of something, and to the mental back-burner it goes. However, this assumption leaves you open to attack, compromise and theft of IP; otherwise known as “resume building events.”